ProductivityNOW SUPPORT
In the event you prefer one-on-one issue resolution, ProductivityNOW SUPPORT gives you:
- Rapid access to our experienced and highly skilled Certified Support Engineers
- Live telephone and remote desktop support from Monday through Friday, between 8:00AM and 8:00PM ET
- Live application assistance when you need it.
- Access to IMAGINiT’s ProductivityNOW portal
The ProductivityNOW portal gives you 24/7 access to our problem resolution knowledgebase, online activity reports, online case
creation and management tools.